Privacy Policy

1. Information We Collect

We collect personal information necessary to deliver our custom architecture and construction services. This includes:

• Contact details: Name, phone number, email address, and mailing address.
• Property information: Details about your land, suburb, site coordinates, and current ownership status for planning checks.
• Project preferences: Design intentions, budget thresholds, structural notes, and lifestyle parameters.
• Technical data: IP addresses, browser types, and usage patterns gathered via cookies to optimize website performance.

2. How We Use Your Information

We utilize the collected information for purposes including:

• Providing complimentary site evaluations, planning checks, and architectural consultations.
• Preparing fixed-price construction proposals and contract documentation.
• Filing Development Applications (DA) and Complying Development Certificates (CDC) with municipal planning portals and certifiers.
• Communicating project updates, scheduling inspections, and managing day-to-day operations on site.
• Improving our digital presence, service offerings, and security.

3. Disclosure of Personal Information

We do not sell or rent your personal information to third parties. We may share relevant details with third parties required to execute your project, including:

• Contracted subcontractors, structural engineers, land surveyors, and quantity surveyors.
• Local municipal councils, private certifiers, and planning portal representatives.
• Legal, financial, and regulatory advisors as required by law.

4. Data Security & Storage

We implement industry-standard administrative, physical, and technical safeguards to protect your personal information against loss, theft, unauthorized access, and alteration. Client records, site plans, and contract details are stored on secure cloud services with restricted access policies.

5. Access, Corrections, and Rights

You have the right to request access to the personal information we hold about you. You can also request corrections to inaccurate records, restrict processing, or request the deletion of your data where it is no longer required for active contract execution or regulatory record-keeping.